FAQ

S H I P P I N G  &  P R O C E S S I N G

All in stock apparel has a 1-2 week processing time. Pre orders have a 3-4 week lead time. 
All other orders have a 5-7 business day processing time from date of purchase.
Orders ship via First Class Mail (2-5 business days) unless a shipping upgrade is purchased.

Standard First Class: 5-7 business day processing time, 2-5 business day shipment time
Priority Mail: 5-7 business day processing time, 2-3 business day shipment time
Please email us if you wish to expedite your order.
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I N F O
+ the listings above are for one item, unless otherwise noted
+ design size will vary according to shirt size
+ photos are taken in daylight, colors can vary on computer monitors. Please message us prior to purchasing if you need a more exact color description.

 

R E F U N D S  &  E X C H A N G E S

We want our customers to be 100% satisfied with their purchase. If you have an issue with your item, please message us with in 2 days of receiving it and we will get it resolved via refund or replacement less the shipping cost.
 
After contacting us, please ship your item back to our PO Box with tracking.
We will refund the original purchase price (minus the original shipping cost) once we receive the item in its original condition. The original shipping costs will NOT be refunded.

Unwashed, unworn items must be returned within 30 days of purchase.
All sale items are final sale.
Custom " made to your specifications" orders are not refundable.


S O C I A L
Follow us on Instagram @shopjumpingjack for sales, coupon codes and new product info!

Want to be part of our Facebook VIP Group? Search Jumping Jack Love. Be a part of the member exclusive sales!
Don’t forget to like us on our Facebook page as well! www.facebook.com/jumpingjackbabyboutique

G I F T S
Every Jumping Jack item is packaged with care and ready as a gift to yourself or someone special.  If you want to include a special note or gift receipt, please message us on Etsy or leave a note at checkout.

W H O L E S A L E
Have a wholesale inquiry? Please email us at shopjumpingjack@gmail.com for more info.

As always, children should be supervised while baby items are in use.
***NEVER TO LEAVE CHILDREN UNSUPERVISED - PURCHASER ASSUMES ALL LIABILITY
***